Privacy Policy

PRIVACY POLICY

Last Updated: August 2026

South Bay Dizziness & Vertigo Physical Therapy, P.C. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, southbaydizziness.com. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or submit an inquiry.

1. Information We Collect

We collect information that you voluntarily provide directly to us when filling out forms on our website (such as our "Request an Evaluation" or contact form). This information may include:

• First and last name

• Email address

• Phone number

• Reason for seeking care or brief descriptions of your symptoms

• Communication preferences

2. How We Use Your Information

We use the information we collect strictly to:

• Respond to your requests, questions, or appointment inquiries.

• Provide, manage, and coordinate your physical therapy services.

• Communicate administrative updates, intake details, or clinical follow-ups.

• Maintain the safety, security, and operational functionality of our website.

3. Patient Confidentiality & Protected Health Information (PHI)

While inquiries submitted via standard website forms are intended for general contact and scheduling purposes, we treat all incoming patient information with strict confidentiality.

Please note that general web inquiry forms are not intended to transmit full medical histories. Once you become an established patient, your healthcare information will be managed in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and California patient privacy laws under a separate Notice of Privacy Practices provided during intake.

4. Information Sharing & Disclosure

We do not sell, rent, trade, or lease your personal information or contact details to third parties for marketing or commercial purposes.

We may share your information only under the following limited circumstances:

• Service Providers: With trusted administrative platforms (such as Google Workspace and encrypted forms infrastructure) operating under strict data security obligations solely to facilitate site operations.

• Legal Compliance: When required by law, subpoena, court order, or regulatory authority to comply with applicable state and federal regulations.

5. Cookies and Web Analytics

Our website is hosted on Google Sites. Google Sites and standard browser mechanisms may use basic cookies or standard session tracking to ensure site security, proper page rendering, and standard non-identifying traffic statistics. You can set your browser to refuse all or some browser cookies, but some features of the site may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party resources or patient education materials. We are not responsible for the content, security, or privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website is not intended for or directed to children under the age of 13. We do not knowingly collect personal information online from children under 13.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date at the top. Your continued use of the website after changes are posted constitutes acceptance of those updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

South Bay Dizziness & Vertigo Physical Therapy, P.C.

Torrance, CA

Email: gino@southbaydizziness.com